Terms and Conditions
Legal Notice
Last Updated: 20 November 2025 — Esteban López Castelo & Stephanie Romero Ponticelli, Mindful Steph Center for DBT Therapy & Training, info@mindfulstephdbtcenter.com, Quito, Ecuador
Welcome to the website of Mindful Steph Center for DBT Therapy & Training (“we,” “our,” or “the Center”). By accessing or using this website and our services—including therapy sessions, DBT programs, neuropsychological assessments, and related offerings—you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue the use of this website and our services. This website and its services are intended for individuals aged 18 or older; minors may participate only with parental or legal guardian consent. We offer a range of services including psychotherapy, comprehensive DBT programs, neurodivergent-adapted DBT, 60-minute neuropsychological assessments, skills groups, workshops, consultations, and educational resources. All services are subject to availability and may be modified, updated, or discontinued at our discretion.
Terms and Conditions (“T&C”)
By booking an appointment, you agree to provide accurate information and to comply with our payment and cancellation policies. Payments may be made monthly, upfront for full programs, or per session depending on the service. We may issue invoices through third-party billing systems. Our cancellation policy applies to all services, including therapy and neuropsychological assessments: cancellations must be made at least 24 hours in advance; late-cancelled or missed sessions will be fully charged. Exceptions for emergencies may be considered at the clinician’s discretion. If no appointments are available, clients may join our waitlist; however, waitlist placement does not guarantee availability.
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Mindful Steph Center does not provide emergency or crisis services. If you are in immediate danger or at risk of harm, contact emergency services in your region. All materials on this website—including text, graphics, images, worksheets, videos, and downloadable content—are the intellectual property of Mindful Steph Center unless otherwise stated. You may not reproduce, copy, modify, or distribute any content without written permission. Your privacy is important to us. We comply with the General Data Protection Regulation (GDPR) and collect only the information necessary to deliver services, manage bookings, communicate with clients, and fulfil administrative or legal obligations. We do not sell or share your personal information with third parties except as required for service delivery or by law. You may request access, correction, or deletion of your personal data at any time by contacting info@mindfulstephdbtcenter.com.
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Our website may contain links to third-party websites or tools such as Calendly, payment processors like Paypal, or telehealth platforms like Zoom. We are not responsible for the content, privacy practices, or functionality of these external services. We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date; continued use of this website implies acceptance of the revised terms. The Center is not liable for any damages arising from the use of this site, inability to access the site, errors, omissions, or third-party actions. The information provided is educational and does not substitute professional medical, legal, or financial advice.
We reserve the right to suspend or terminate a user’s access to services or the website if misuse, violations of these Terms, or payment issues occur. These Terms are governed by the laws of Ecuador and applicable international regulations such as the GDPR. For questions or requests relating to these Terms, please contact us at info@mindfulstephdbtcenter.com.